Responsible Gambling

Gambling should feel like entertainment, never a way to chase losses or pay bills. We built Reelraven for adults who want a fair game and a bit of fun.

Every account holder must be 18 or older. We verify identity and age before paying out, and we close accounts found to belong to anyone underage. If a minor has access to your device, please protect your login details and consider parental filtering software.

Your account settings put you in charge of how much time and money you spend with us. Set them before you need them, not after.

• Deposit limits — cap what you can add daily, weekly or monthly.
• Loss limits — fix the most you're willing to lose over a set period.
• Session limits — decide how long a single sitting can run.
• Reality checks — pop-up reminders that show how long you've been playing.
• Cooling-off — pause your account for a short break, from a day up to several weeks.
• Self-exclusion — lock yourself out for a longer stretch when you need real distance.

Want help applying any of these? Our live chat team can walk you through it. Reach out any time via our contact page.

Problem gambling rarely arrives all at once. It creeps in. Watch for these patterns in yourself or someone close.

You spend more than you planned. You borrow money or sell things to keep playing. Sleep, work or relationships start to slip. You feel anxious when you can't bet, or you hide how much you play. Chasing losses becomes the default rather than the exception.

Recognise a few of these? That's a signal to slow down and use the tools above.

Answer these honestly. They won't give a diagnosis, but they'll tell you plenty.

• Do you gamble longer than you meant to, most times you log in?
• Have you tried to cut back and failed?
• Do you bet to escape stress or low moods?
• Have you lied to family or friends about your gambling?
• Do losses leave you desperate to win them back straight away?

More than one or two 'yes' answers suggests it's time to set firmer limits or seek support. There's no shame in asking.

Free, confidential help is available around the clock. Gambling Help Online offers counselling by phone and online chat for anyone affected by gambling, including family members.

Call 1800 858 858 any time, or visit gamblinghelponline.org.au. The service is independent of us and costs nothing to use.

Reelraven is operated by Green Champions Leader S.R.L. under licence ALSI-202502014-FI1 from the Anjouan Gaming Board. For how we handle your account data, see our privacy policy.